Maintenance Contracts


Whichever systems you use, regular security maintenance is vital for making sure your systems are in full working order.

With IDS Technologies, your systems are maintained depending on the type of service level agreement. Our dedicated service department ensures your systems are maintained at the correct service intervals, keeping your system compliant and taking the stress of remembering away from you.

We’re also there for you 24 hours a day. Whether it’s technical support, maintenance, or changes to the way the system is used, we are here to support you.


Intruder alarm security maintenance

Intruder alarm systems should be regularly serviced to check all detection devices perform as required, warning devices operate correctly, communications devices signal and are received correctly by the Alarm Receiving Centre, and that batteries and power supplies are measured for operation and efficiency.

We offer different service level agreements depending on your needs.


CCTV System Maintenance

Often, CCTV systems are disregarded after installation until information/evidence is required from them. If this is the point when we realise a camera isn’t working, the DVR isn’t recording, or the quality is poor, it is too late to gain the information needed and an opportunity is lost.


Fire Alarm System Maintenance

It is imperative that fire alarm systems are frequently serviced to ensure correct operation.

A different manual call point should be triggered each week to ensure correct operation. These tests must be documented each time in the fire log book.

Weekly tests can be carried out by the trained end user. IDS Technologies would be pleased to train any member of staff how to carry out weekly testing and documentation. To avoid additional cost we can conduct this during a routine maintenance visit.


Access Control System Maintenance

One routine maintenance visit a year will be enough for most access control systems. Should you rely on an access control system to maintain security to areas of your building, you will benefit from taking out an annual maintenance with us:

  • Scheduled routine service visits
  • Telephone support
  • 6-hour response rate
  • On-site breakdown support